IT that lets you sleep at night

We keep your systems secure, your staff productive, and your technology ready for what’s next

Need help? Call Us

02380 000 999

Need help? Call Us

02380 000 999

Welcome to Netserve

Your Trusted IT Partner for Over 25 Years

Looking for reliable, secure, and affordable IT support? At Netserve, we’ve been helping small businesses thrive with expert IT solutions for over two decades.

With offices in Southampton and Weymouth, we proudly support clients across Hampshire, Dorset, and beyond — offering responsive support, proactive security, and tailored technology services that work.

Whether you need fully managed IT, ad-hoc support, or help with your next tech project, our team is here to make IT simple.

Book your free IT review today and discover how we can help your business grow with confidence.

24/7 Managed Cyber Security

only 19.99 / Month / User

  • 24/7 threat detection & response

  • Advanced endpoint protection powered by Huntress

  • Continuous monitoring for ransomware and malicious activity

  • Immediate alerts and expert-led threat removal

  • Protects against phishing, malware, and persistent threats

  • Managed by real human analysts, not just automation

  • Backed by Netserve’s local support team

  • Easy monthly billing – no long-term contracts

  • Ideal for remote teams and hybrid working setups

  • GDPR-ready security posture

Our IT Support Services

What we do

Business
IT Support

Reliable, responsive IT support tailored for small and growing businesses. From day-to-day troubleshooting to strategic advice, we keep your systems running smoothly, so you can stay focused on your business.

Cybersecuirty

Protect your business with 24/7 threat detection, advanced endpoint protection, and expert response. Our managed cybersecurity services keep you one step ahead of hackers, ransomware, and data breaches.

Microsoft
365

Get more from Microsoft 365 with expert setup, support, and security. We’ll help you collaborate, communicate, and stay productive, while keeping your data protected and compliant.

Secure Business AI
For Your Team

Empower your team with secure, business-ready AI. Boost productivity, automate repetitive tasks, and access intelligent insights while keeping your company data protected and under your control.

Server
Management

From patching and monitoring to full infrastructure support, we manage your physical and cloud servers for maximum uptime and performance. Reliable, secure, and fully managed by our expert team.

Managed
Backups

Secure, automated backups with full disaster recovery protection. Whether it’s files, servers, or cloud data, we make sure you can recover fast, with no stress or downtime.

Our Support KPIs — Transparent, Reliable, Proven

We track our performance daily – here’s how we’ve done over the last 30 days:

Live Answer Rate

98 Days

Without missing a support call

Tickets Resolved within SLA

91.2%

Tickets resolved on time

Netserve Security Events

Security Events Analysed

240 million

Threats monitored around the clock

Average Ticket Completion Time

21 minutes

Fast resolution you can rely on

Average Solution Time

29 Minutes

Minimising downtime for your business

Customer Satisfaction Score
98.7%

based on 450+ responses

1,500+

Happy Customers

Reliable IT Services trusted by over 500 local businesses

Real support, real results – straight from the people we help every day

Support That Feels Instant

Working with Jay and Josh has been seamless. Our previous IT supplier had changed their business model and wasn’t catering to smaller businesses so recommended Netserve to us. They came in, were friendly and helpful and suggested the best solution for both or IT and phone needs. They are professional, responsive and keen to help.

Zero Downtime Since We Switched

Thank you to all the team for your consistent level of support and innovation in what appears to be a very fluid market place, I have to say this is the most confident that we have been with an IT support provider in many years.

Friendly, Professional, and Reliable

We started using Netserve at our veterinary practice a couple of weeks ago. Having been caught out by expensive IT companies before I couldn’t speak highly enough about the Netserve Team. I have a reasonable amount of basic IT knowledge and have set up the basic networks our practice runs on but I have been battling PCI compliance and keeping our network up to date for ages and having finally decided to use Netserve on the recommendation of another IT company they have sorted all my issues quickly and efficiently and at reasonable cost.